Terms of service
Last updated: [May 2026]
Welcome to LoopyPet. This website is operated by LoopyPet. Throughout the site, the terms “we,” “us,” and “our” refer to LoopyPet.
By visiting loopypet.com or purchasing from us, you agree to be bound by these Terms of Service, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.
Please read these Terms carefully before using our website.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence.
You agree not to use our products, website, or services for any illegal or unauthorized purpose.
You must not transmit viruses, malware, or any harmful code through our website.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to copy, reproduce, sell, resell, or exploit any part of our website, products, or services without written permission from LoopyPet.
3. Product Information
We make every effort to display product descriptions, images, colors, pricing, and availability as accurately as possible.
However, we cannot guarantee that your device screen will display product colors exactly.
Product details, pricing, and availability may change at any time without notice.
4. Orders and Billing Information
You agree to provide accurate, complete, and current billing, shipping, and contact information when placing an order.
We reserve the right to refuse, cancel, or limit any order if we believe it appears suspicious, fraudulent, inaccurate, or placed by resellers or distributors.
If we cancel or modify an order, we may contact you using the email address or phone number provided at checkout.
5. Prices and Promotions
Prices for our products may change without notice.
We reserve the right to modify, suspend, or discontinue any promotion, discount, product, or service at any time.
6. Shipping and Delivery
Shipping times are estimates and may vary due to processing time, carrier delays, customs, weather, holidays, or other circumstances outside our control.
Once an order has shipped, delivery is handled by the shipping carrier.
For more details, please review our Shipping Policy.
7. Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy.
Customers must contact us before returning any item.
Returned items must meet the eligibility conditions stated in our Return & Refund Policy.
8. Damaged, Incorrect, or Missing Items
If your item arrives damaged, defective, incorrect, or missing, please contact us within the required timeframe stated in our Shipping Policy or Return & Refund Policy.
We may request your order number, photos, videos, packaging images, and shipping label images to review the issue.
9. Third-Party Services
We may use third-party providers to help operate our store, including payment processors, shipping carriers, analytics tools, and e-commerce platforms.
These third parties may have their own terms and privacy policies. We are not responsible for the practices of third-party websites or services.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content, policies, products, or services of third-party websites.
You access third-party links at your own risk.
11. User Comments and Feedback
If you submit reviews, comments, feedback, suggestions, photos, videos, or other content to us, you grant LoopyPet the right to use, edit, publish, reproduce, and display that content for business, marketing, or operational purposes.
You agree that your submissions will not violate any rights of third parties, contain harmful content, or include false or misleading information.
12. Personal Information
Your submission of personal information through our website is governed by our Privacy Policy.
13. Errors and Inaccuracies
Occasionally, information on our website may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery estimates, or availability.
We reserve the right to correct any errors, update information, or cancel orders if any information is inaccurate, including after an order has been submitted.
14. Prohibited Uses
You may not use our website or services:
- For any unlawful purpose
- To violate laws or regulations
- To infringe intellectual property rights
- To submit false or misleading information
- To upload viruses, malware, or harmful code
- To spam, phish, scrape, crawl, or collect user data
- To interfere with website security
- To harass, abuse, defame, or harm others
We reserve the right to terminate access to our website or services for violating these terms.
15. Disclaimer of Warranties
Our website, products, and services are provided “as is” and “as available,” unless otherwise stated.
We do not guarantee that our website will be uninterrupted, secure, error-free, or always available.
16. Limitation of Liability
To the maximum extent permitted by law, LoopyPet shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use of our website, products, or services.
Some jurisdictions do not allow certain limitations of liability, so these limitations may not apply to you.
17. Indemnification
You agree to indemnify and hold harmless LoopyPet, its owners, employees, partners, suppliers, service providers, and affiliates from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.
18. Termination
These Terms remain effective unless terminated by either you or us.
We may terminate or suspend your access to our website or services if we believe you have violated these Terms.
19. Changes to These Terms
We reserve the right to update or replace any part of these Terms of Service at any time.
Changes will be posted on this page and take effect immediately after posting.
Your continued use of loopypet.com means you accept the updated Terms.
20. Contact Information
Questions about these Terms of Service should be sent to:
LoopyPet Support
Email: support@loopypet.com
Website: loopypet.com